FAQ

A. No appointment necessary. However, if you prefer to schedule an appointment you may do so by contacting us at (818) 237-3134 to accommodate your busy schedule.

A. Legally, automakers cannot specify which parts are to be used to complete your vehicle’s service needs. You may use any brand-name quality parts to replace fan belts, hoses, brakes, exhaust or chassis parts and more. For more information contact us at Quality Lube Express by calling (818) 237-3134.

Even if you lease a vehicle, you are responsible for all maintenance and repairs required to keep the vehicle in good working order as outlined in the owner’s manual.

Some are manufactured by the same supplier and may even be warrantied longer than original equipment parts. Aftermarket parts we offer here at Quality Lube Express often meet or exceed manufacturers’ specifications. Call us at (818) 237-3134 for more information or to schedule an appointment.

Preventative Maintenance is regular maintenance of your vehicle that helps keep your automobile running efficiently and eliminating potential problems that may leave you stranded. Manufacturers know that a properly maintained car will be more dependable, safer, last longer, and increase your satisfaction with their product.

Preventative maintenance includes:

• Servicing Windshield Wipers
• Tune-up or servicing/replacing spark plugs, ignition wires, distributor cap and rotor.
• Replacing air filters
• Engine oil change
• Differential(s) gear oil change
• Trans-axle oil change
• Routine hose inspection
• Battery service
• Exterior drive belt replacement
• Servicing/replacing transmission oil and filter
• Timing belt replacement
• Brake fluid flush
• Power steering flush
• Antifreeze replacement/flush
• Rotate tires
• Inspect exhaust system for leaks
• Inspect brake linings brake rotor hydraulic lines calipers and wheel cylinders
• Replace cabin air filter
• Used car safety inspection

Yes, absolutely. You are protected and have every right to take your car to any auto repair mechanic for routine service and it will have zero affect on your warranty at the dealership. This is protected by Federal Law with the Magnuson-Moss Warranty Act (15 U.S.C. 2302).

This federal law regulates warranties for the protection of consumers. The essence of the law concerning aftermarket auto parts is that a vehicle manufacturer may not condition a written or implied warranty on the consumers using parts or services which are identified by brand, trade, or corporate name unless the parts or service are provided free of charge. The law means that the use of an aftermarket part alone is not cause for denying the warranty. However, the law’s protection does not extend to aftermarket parts in situations where such parts actually caused the damage being claimed under the warranty. The law states in relevant part: No warrantor of a consumer product may condition his written or implied warranty of such product on the consumers using, in connection with such product, any article or service (other than article or service provided without charge under the terms of the warranty) which is identified by brand, trade or corporate name… (15 U.S.C. 2302(C)).

You may see your gas mileage decrease. Your vehicle may start running rough. If your check engine light comes on that could also be an indicator that your vehicle needs a tune up. The owner’s manual that came with your vehicle may suggest a tune up at a certain mileage. If you start noticing any of these issues with your automobile, give Quality Lube Express a call at (818) 237-3134

There are many sensors and computerized components that manage your vehicle’s engine performance and emissions. When one of these fails, the “check engine” light is illuminated. Although your car may seem to run fine, it is important to have the issue addressed to prevent long-term problems. Call Quality Lube Express at (818) 237-3134 to take a look and get a diagnostic test done.

Prior to going on a trip, you should:

Check all lights. Check your headlights (high and low-beam), brake lights, turn signals, parking lamps and (if you have them) fog lights to make sure they are all operational. You should clean your headlights using glass cleaner to improve night visibility.

Check wiper blades. Inspect them for cracks or tears, and make sure they’re operational. If they’re in good shape, it’s still a good idea to clean the rubber blade with little glass cleaner.

Check all hoses. Look for any cracks or holes in hoses, and replace any that are not in good shape.

Check all belts. Inspect all belts to ensure that none are worn, loose or frayed.

Inspect the battery. If there is corrosion on the terminals, you can clean it away with a toothbrush and a pasty solution of water and baking soda.

Check all fluids. Check the reservoirs to ensure that your coolant and wiper fluids are at the proper levels. Check your oil using the dipstick. Check transmission fluid, power-steering fluid and brake fluid. Refer to your vehicle’s owner’s manual for advice on checking all the fluids.

It is also a good idea to have a good set of basic tools and a emergency kit on hand, these can be purchased from most auto parts stores.

Remove any unwanted items from your truck and check tire pressures to save on gas mileage. Call us at Quality Lube Express to schedule an appointment before your next road trip at (818) 237-3134.